Who we are
Rental Solution helps property owners in India manage rooms, tenants, rent bills and payments. Owners, their collection staff and their tenants use the same app and website. This policy explains what information we collect, why, and the choices you have.
Information we collect
| Account details | Name, mobile number, email address, username and password (stored only in encrypted, hashed form). |
|---|---|
| Tenant details entered by the owner | Name, mobile number, address, room, move-in date and, if the owner adds them, Aadhaar and PAN numbers and photos of these documents, and a profile photo. |
| Rent and payment records | Bills, charges, payments (cash, UPI, bank transfer), receipts, dues and security deposits. For owners, subscription purchases. |
| Messages | Queries and replies between tenants and owners inside the app. |
| Device information | A notification token so we can send you bill and payment notifications. Your language choice. |
We do not collect your location, contacts, call logs, SMS or browsing history. The app has no advertising and no advertising ID tracking.
Camera and photos
When an owner photographs a tenant's ID document, the text is read on the phone itself to fill in the form. Photos are uploaded only when the owner chooses to save them.
How we use information
- To run the service: create bills, record payments, show dues, share receipts and send notifications.
- To manage accounts, sign-in and security, and to prevent misuse.
- To answer support requests.
We do not sell your information and we do not use it for advertising.
Security
All data between the app and our servers is sent over encrypted HTTPS connections. Passwords are stored hashed. Access is limited by role, and ID documents can be opened only by the owner who added them.
How long we keep information
We keep your information while your account is active. Bills, payment receipts and subscription invoices are kept only as long as Indian tax and accounting law requires, then deleted.
Your choices and deleting your account
- You can view and correct your details in the app or on the website.
- You can turn notifications off in the app or in your phone settings.
- You can ask us to delete your account and data at any time: https://rentalsolution.co.in/delete-account.php.
Children
Rental Solution is meant for adults (18 and older). We do not knowingly collect information from children.
Changes to this policy
If we change this policy, we will update the date at the top of this page.
Contact us
Genus IT Solution, Indore, Madhya Pradesh, India
Pune- 400001
Email: info@rentalsolution.in
Phone: +91 9657274053
Or use the contact form on our website.