Delete your Rental Solution account
This page is for users of the Rental Solution app and website (developer: Genus IT Solution) — property owners, tenants and employees.
How to request deletion
Fill in the form below with the mobile number registered with your account, or email us at info@rentalsolution.in from your registered email.
We confirm the request with you, to make sure nobody else is deleting your account.
We delete your account and data within 30 days and let you know when it is done.
Tenants and employees: your account is created by your property owner. You can also ask the owner to remove you; this form works too.
What is deleted and what is kept
Your login (username and password), name, mobile number, email, address, profile photo, ID documents and numbers (Aadhaar, PAN), notification tokens, support queries and messages. For owners: your properties, rooms, tenant and employee records.
Bills, payment receipts and subscription invoices, only as long as Indian tax and accounting law requires. They are then deleted. They are not used for anything else.
Deleting an owner account also removes the tenant and employee accounts created under it. Please settle and download any bills you need before asking.
Deletion request form
Fields marked * are required. Our team checks every request before anything is deleted.